Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, submit documents for verification, or contact us for support.

• Personal information (name, email address, phone number)
• Credential information (certificate numbers, institution names)
• Payment information (processed securely through Paystack)
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our verification services
• Process payments and transactions
• Communicate with you about our services
• Improve our platform and user experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this policy:

• With educational institutions for verification purposes
• With service providers who assist in our operations
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Secure payment processing through certified providers

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data
• File a complaint with relevant authorities

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@trustidity.com
Address: 123 Victoria Island, Lagos, Nigeria